On-Site & Remote Support
On-Site & Remote Support
Your company relies on IT to stay competitive. As your partner, iT Core Canada Inc. offers a full range of support services to suit your needs. We will develop a maintenance and support program that is tailored to your business and your budget.
- Proactive Maintenance and monitoring
- Comprehensive Support Solutions
- Helpdesk IT Support
- Service and Support
In the event that you experience network or service-related issues that cannot be resolved remotely, iT Core Canada Inc. will dispatch experienced and efficient professionals to provide onsite support to fix or replace malfunctioning hardware and get you back up and running quickly.
The Benefits of Remote Support
Remote support offers improved response times and faster resolution to many of your network related issues, that do not require the added time and cost of dispatching a technician.
Our team of certified professionals is always available to promptly and efficiently resolve system & service-related problems.
Are you looking for remote IT support to minimize downtime by detecting problems before they occur? Then, iT Core is here to help! You don’t have to bring your computer or laptop to our technicians to fix the problem. We are a remote IT support provider with offices in Calgary, Edmonton, Saskatchewan, Winnipeg and Vancouver – Lower Mainland that has the right solutions for you. We are providing technical support to meet your IT needs and make your system work well. Our skilled technicians will also serve you onsite IT support service in Calgary, and any of our other 4 locations across Western Canada, so that you don’t need to struggle with technical issues or down time.
Our experts are trained and know how to assist you when dealing with technical problems. To connect with an onsite IT support provider in Winnipeg, connect with us and we will surely deliver prompt assistance. We address all the issues that you may encounter with your computer setup. Whenever you need technical support, feel free to connect with our remote IT support provider in Calgary and get started without any inconvenience.
Most common PC issues can be resolved remotely: Slow or sluggish computers, Printing issues, Email issues etc.
Not all issues can be resolved with remote access. When internet access is not available, or you have a completely unresponsive PC an onsite visit may be required. IT Core can dispatch a qualified tech to your business usually the same day!
Our experts are trained and know how to assist you to deal with the issues. To meet on site IT support provider in Winnipeg, contact us and we will surely serve prompt assistance. We will address all the issues that you may encounter with your computer. Whenever you want technical help, feel free to connect with our remote IT support provider in Calgary and get started without any inconvenience.
What if I face a problem after business hours, on holidays or over the weekend?
We are available around-the-clock to assist you! Our IT services are available 24/7 to make sure that you are always supported. Thus, you don’t have to worry about a thing.
Can you help if our office computers are running slow?
Absolutely! We are here to make sure you get instant IT support, whenever you need it. Our technicians will work with you to ensure your computers are running efficiently.
Are your technicians certified?
Yes! Our entire team of professionals are trained, certified and possess current information and knowledge about remote IT support. We keep our staff up to date on all of the latest information, always.